Arorra Support

Need help with shopping, orders, or your merchant store experience? Contact us by email.

Contact us

Email our support team. We usually reply within 1–2 business days.

FAQ

What is Arorra?

Arorra is a multi-merchant shopping platform where merchants can have their own themed pages to sell products online.

How do I place an order?

Open a merchant store, browse products, add items to your cart, choose delivery or pickup, then submit your order.

How do I track my order?

After logging in, go to your order list to view order status and details.

I did not receive a push notification

Please make sure notifications are enabled for Arorra in your phone settings, then reopen the app and try again.

How can I get help?

Tap “Email us” above and include your registered phone number, order ID (if any), and a short description of the issue.